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Credit Operations Executive

Job Description:

As a Credit Operations Executive at Jumbotail you will –

  • Create awareness about credit and convince customers to enroll for Jumbotail credit program
  • Be responsible for end-to-end onboarding of customers in Jumbotail credit program. This includes working closely with field team to complete documentation  
  • Present new ideas to improve customer credit onboarding process; responsible for continuously improving onboarding process
  • Be responsible for achieving monthly onboarding targets set by Jumbotail planning team
  • Monitor onboarded customers for their performance and drive higher adoption among onboarded customers

 

Requirements:

An ideal candidate for this role is someone who has-

  • Graduate / Post Graduate degree in any discipline
  • 1-2 years of experience in Seller Support or Seller onboarding function
  • Proficiency in Microsoft excel, Microsoft Word and Internet Explorer, Android Apps
  • Ability to document and share the customer issues, trends, and recommended solutions to the group on a regular basis
  • Ability to empathize with and prioritize customer needs
  • Excellent interpersonal skills with our diverse customer base
  • Ability to work with our customers that are business owners and very particular about their day to day operations
  • Demonstrated skills for conflict resolution, negotiation, and de-escalation
  • Ownership to resolve challenging customer issues, escalating when necessary
  • Ability to determine customer needs and provide appropriate solutions
  • Ability to maintain regular and reliable attendance, including the daily schedule
  • Flexibility with the working schedule; may be expected to work weekends, holidays and events.

 

We are looking for warriors who have the hunger to impact real lives and who can match our high bar on Core Values that we live by.

If you-

  • can apply first principles thinking to solve problems
  • can envision a great future that you want create
  • have the fire in your belly to get out of your cube and do something about your vision and passion
  • want to work with some really smart people, and still raise the bar for all of us
  • can have fun and help your colleagues have fun doing all of the above..

…we would like to hear from you…

Write to us at

mission@jumbotail.com